Terms of Service - Dashmier Technologies

Last updated: November 30, 2025

Effective Date: November 27, 2025

1. Acceptance of Terms

By accessing and using the services of Dashmier Technologies ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Dashmier Technologies provides comprehensive IT services including web development and design, mobile application development for Android and iOS platforms, e-commerce solutions, cyber security testing and penetration testing, digital marketing and SEO services, AI and machine learning solutions, IoT development, DevOps and cloud services, and quality assurance and software testing. The specific scope of services will be defined in individual project proposals or service agreements.

3. Payment and Refund Policy

All payments made to Dashmier Technologies are non-refundable. Due to the nature of our services involving custom development, intellectual property creation, and time-based consulting, once a project has commenced and payment has been received, no refunds will be issued. Advance payments, deposits, and milestone payments are non-refundable. Subscription fees for ongoing services are non-refundable. In case of project cancellation by the client, all payments made up to that point are retained by the Company. By engaging our services and making payment, you acknowledge and accept this no-refund policy.

4. Payment Terms

Payment terms will be specified in the project proposal or service agreement. Our typical payment structure is fifty percent advance and fifty percent upon completion, though this may vary by project. Late payments may result in project suspension and additional charges. All prices are in Indian Rupees unless otherwise specified. Taxes and government levies are additional to quoted prices.

5. Project Scope and Changes

The scope of work will be defined in the project proposal. Any changes or additions to the scope may result in additional charges and timeline extensions. Change requests must be submitted in writing and approved by both parties before implementation.

6. Intellectual Property Rights

Upon full payment, the client owns the final deliverables as specified in the agreement, including custom code, designs, and content created specifically for the client. However, we retain ownership of pre-existing code, frameworks, tools, methodologies, processes, and general knowledge and expertise. Third-party software, libraries, and plugins remain the property of their respective owners and are subject to their licenses.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the project. We will not disclose client information to third parties without consent, except as required by law.

8. Warranties and Disclaimers

We warrant that services will be performed with professional skill and care. Bug fixes and minor adjustments during the warranty period, typically thirty to ninety days post-delivery, are provided at no additional cost. However, services are provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability or fitness for a particular purpose, uninterrupted or error-free operation, or specific business results or revenue generation.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the amount paid by the client for the specific service. We are not liable for indirect, incidental, special, or consequential damages, data loss, business interruption, or lost profits. The client is responsible for maintaining backups of their data.

10. Client Responsibilities

The client agrees to provide timely feedback and approvals, supply necessary content, credentials, and access, ensure all provided content is legal and does not infringe on third-party rights, maintain confidentiality of login credentials and access information, and comply with applicable laws and regulations.

11. Project Timeline

Timelines are estimates and may be affected by delays in client feedback or content provision, scope changes or additional requirements, technical complexities or third-party dependencies, and force majeure events. We will make reasonable efforts to meet agreed timelines but are not liable for delays caused by factors beyond our control.

12. Termination

Either party may terminate the agreement with written notice. Upon termination, the client must pay for all work completed up to the termination date. All payments made are non-refundable as per Section 3. We may retain work-in-progress until full payment is received. Confidentiality obligations continue post-termination.

13. Cyber Security and Data Protection

We implement reasonable security measures to protect client data. However, no system is completely secure and we cannot guarantee absolute security. The client is responsible for maintaining security of their own systems and credentials. We are not liable for security breaches caused by client negligence or third-party actions. Cyber security testing services identify vulnerabilities but do not guarantee complete protection against all threats.

14. Indemnification

The client agrees to indemnify and hold harmless Dashmier Technologies from claims arising from the client's use of deliverables in violation of law or third-party rights, content provided by the client, or the client's breach of these Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved through good faith negotiations between parties, mediation or arbitration in Salem, Tamil Nadu, or through the courts of Salem, Tamil Nadu which shall have exclusive jurisdiction.

16. Compliance with Laws

We comply with the Information Technology Act, 2000 (India), General Data Protection Regulation (GDPR) where applicable, and applicable cyber security and data protection laws.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of services after changes constitutes acceptance of modified Terms.

18. Contact Information

For questions about these Terms of Service, please contact Dashmier Technologies via email at info@dashmier.com, by phone at +91 90474 17321, or at our location in Salem, Tamil Nadu, India.