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Privacy Policy

Last updated: November 30, 2025

Effective Date: November 27, 2025

1. Introduction

Dashmier Technologies ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR), Information Technology Act, 2000 (India), and applicable cyber security laws.

2. Information We Collect

We may collect personal information including your name, email address, phone number, company name, and business information when you interact with our services. Additionally, we automatically collect technical information such as your IP address, browser type, device information, cookies, usage data, analytics, log files, and server data to improve our services and ensure security.

3. How We Use Your Information

We use the collected information to provide and improve our services, respond to your inquiries and provide customer support, send service updates and marketing communications with your consent, analyze website usage and performance, comply with legal obligations, and prevent fraud while ensuring security. All data processing is conducted in accordance with applicable privacy laws and regulations.

4. Legal Basis for Processing

Under GDPR and applicable laws, we process your personal data based on several legal grounds. We process data when you have given clear consent for specific purposes, when processing is necessary for contract performance, when we have a legal obligation to comply with requirements, and when we have legitimate business interests that don't override your fundamental rights and freedoms.

5. Data Security and Cyber Security Measures

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data transmission, secure server infrastructure with regular security audits, access controls and authentication mechanisms, regular vulnerability assessments and penetration testing, data encryption at rest and in transit, and comprehensive employee training on data protection and cyber security. However, no method of transmission over the Internet is one hundred percent secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We may share your information with third-party service providers who assist in our operations, when required by law or to protect our rights and the rights of others, and in case of business transfers such as mergers, acquisitions, or asset sales. We do not sell, rent, or trade your personal information to third parties for marketing purposes. All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

7. Your Rights

Under GDPR and applicable laws, you have several important rights regarding your personal data. You have the right to access and request copies of your personal data, the right to rectification of inaccurate data, the right to erasure also known as the right to be forgotten, the right to restriction of processing, the right to data portability to receive your data in a structured format, the right to object to processing based on legitimate interests, and the right to withdraw consent at any time. To exercise these rights, please contact us at privacy@dashmier.com and we will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookies through your browser settings. We use essential cookies that are required for website functionality, analytics cookies that help us understand usage patterns, and functional cookies that remember your preferences. By continuing to use our website, you consent to our use of cookies as described in this policy.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law. When data is no longer needed for these purposes, we securely delete or anonymize it in accordance with our data retention policies and legal requirements.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR and applicable laws, including the use of standard contractual clauses and other approved transfer mechanisms.

11. Children's Privacy

Our services are not directed to individuals under eighteen years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

12. Compliance with Indian Laws

We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement reasonable security practices and procedures to protect sensitive personal data as required under Indian law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at Dashmier Technologies via email at privacy@dashmier.com, by phone at +91 90474 17321, or at our location in Salem, Tamil Nadu, India. For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@dashmier.com.

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